Shipping Policy

✔ Fast Processing    ✔ Reliable Delivery    ✔ Free Shipping Over $49

At LingGro, we are committed to delivering your orders quickly and safely. Below you'll find everything you need to know about our shipping process, delivery times, and available shipping options.

Shipping Timeline

We keep our process simple so you always know what to expect:

• Order Placed → Your order is confirmed
• Processing (Within 48 Hours) → We prepare and quality-check your order
• Shipping → Your package is sent via our international Special Line
• Delivery → Your order arrives at your doorstep

Most customers receive their order in about 8 days.

Order Processing Time

All orders are processed within 48 hours after payment is confirmed.

During this time, our team prepares your order and performs quality checks to ensure that every item meets our standards before shipment.

Once processed, your order will be shipped directly from our production facility in China.

Shipping Method

We use a reliable cross-border logistics solution called Special Line Shipping.

This shipping method is optimized for international e-commerce and provides a great balance between delivery speed and affordability.

It is faster and more stable than standard international shipping options.

Shipping Cost

• Orders under $49 — Shipping fee: $5.99
• Orders $49 and above — FREE SHIPPING

Free shipping will automatically apply at checkout once your order total reaches the qualifying amount.

Estimated Delivery Time

After your order is shipped, the estimated delivery time is:

7 – 12 Business Days

Most customers receive their orders in approximately 8 days, and about 95% of packages arrive within this timeframe.

Please note that delivery times may vary depending on destination country, customs processing, and local carrier conditions.

Express Shipping

If you need your order sooner, we may be able to arrange express shipping through international courier services.

Please contact us before or after placing your order, and we will provide the available options along with the additional shipping cost.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email that includes your tracking number.

You can use this tracking number to follow the progress of your shipment.

Shipping FAQ

Where do you ship from?

All orders are shipped from our production facility in China.

Why does delivery take 7–12 days?

We use Special Line logistics that combines international air transportation with local delivery services. This allows us to provide faster and more reliable shipping compared to standard international methods.

Can I change my shipping address?

If your order has not been shipped yet, we can usually update your shipping address. Please contact us as soon as possible after placing your order.

What if my package is delayed?

Occasionally, international shipments may be affected by customs processing or local carrier delays. If your package takes longer than expected, please contact us and we will assist you.

Need Help?

If you have any questions about shipping or your order, please feel free to contact us.

Our team is always happy to help and ensure your shopping experience with LingGro is smooth and enjoyable.